Hello,
I'm facing an reporting issue, which i do not understand. I have tagged several support groups with an tag and made these tag as global visible. After that i was trying to setup a report on all task_sla belongs to groups with this tags. When i just show the tags in report column, these tags are shown like below:
But when i would like to filter on them using related fields (task->assignment group->tags), the result is empty:
What do i wrong or how i can create a report on task_sla for groups with that tag?
Thank you very much for your help.
Hello Jen,
I tried this, and it working as expected so please make sure that in your instance records to match your filter criteria.
Please let me know it.
Warm Regards,
Vaibhav Chaudhari
Hello Chaudhari,
thank you for your quick reply. As i can see you have tags on task_sla table. I think this will work. My issue is, i would like to filter on tags on an related table like the assignement group:
In the report i can show these field as a column and the tags are reported as they should, but the time i would like to filter on that column, it wont work.
