Why in report no record is listed by filter on tags

[Jens J_]

Hello,

 I'm facing an reporting issue, which i do not understand. I have tagged several support groups with an tag and made these tag as global visible. After that i was trying to setup a report on all task_sla belongs to groups with this tags. When i just show the tags in report column, these tags are shown like below:

But when i would like to filter on them using related fields (task->assignment group->tags), the result is empty:

What do i wrong or how i can create a report on task_sla for groups with that tag?
Thank you very much for your help.

[Adam Stout]

Tags can cause headaches when reporting on them since there can be multiple with the same name.  If this is important to report on, I would consider adding a field to the table.

Is there any difference in results if you use Report Designer instead of the Report Builder?

[Jens J_]

Hello,

 thanks. The result is not changing. The only difference is, that in the new UI i cannot choose tags field on assigned group fields. So tags are missing on all related tables, not only assigment group table. In the old ui, i can choose it.

[pavana1]

Hi Adam Stout,

 Report does not filter by Tag, I am trying to filter tag with 'DOR' getting all records with empty also .

please find the screenshots , i would like to know how to solve this problem.

 Please let me know it.

Thank you,

Regards,

Pavanakumari B

[Adam Stout]

Put in a case with support.

[test108]

Hi Pavana,

Did you find solution for this?

Best Regards,

Namrata