Word Clouds on platform analytics dashboards

[Gareth Davies1]

Am I going mad or are word clouds not a visualisation option on platform analytics dashboards? I don't want to revert to a legacy dashboard if I can avoid it, but at the moment that appears to be my only option for this piece of work.

[Mark Manders]

The Platform Analytics academy just gave the answer: these are not yet (and not soon planned to be) available on Platform Analytics. Existing ones will be migrated in compatibility mode, but you can't add new ones.

[Gareth Davies1]

Yeah, it was me who asked it! Tomorrow I will be creating a new Performance Analytics dashboard with the YoY and word cloud widgets I need, migrating it to Platform Analytics, then adding my platform analytics visualisations. I'd rather have it native but for now a workaround is a huge help!

[Mark Manders]

Create favorites for your PA menu items for if you need to do it again after the migration. When ServiceNow takes away the menu items, you will still have access and you can create new ones. I am assuming the migration will also work on new dashboards that are created in the old way as long as we can create them.