Team Structure - Developer Role

JLeslie
Tera Contributor

 I am not sure if I am hitting the right forum with this question, so please bear with me.

 

We are evaluating our team structure and one of the consistent topics is where in the org structure should ServiceNow platform developers reside.  The two options presented are -

 

1. Within a DevOps team, independent of the process, product and platform ownership team.

2. Reporting to the Platform Owner, in the same reporting structure as the Product and Process Owners? 

 

Have you seen one model more successful then another?

 

Thanks 

 

2 REPLIES 2

Community Alums
Not applicable

Hi @JLeslie ,

Option 1 looks more Agile and most of the orgs uses the same.

 

Sandeep -  Thank you for the reply.  I guess where I get lost is the attached is a common operating model that I see from ServiceNow and it shows Architects and Developers under the same Product team?  Is this no longer the recommended model from ServiceNow?