Ivanti REST API - No issuer certificate found for Sectigo RSA Organization Validation Secure Server

Marek Meres
Tera Expert

Hello Community,

 

Have anyone tried using Ivanti API?

 

When I tried that (in a customer instance) I got "Request not sent to uri= https://platform-eu.risksense.com/api/v1/client : org.apache.commons.httpclient.HttpException: No issuer certificate found for Sectigo RSA Organization Validation Secure Serve". 

 

ServiceNow advised to get the missing certificate and add it to the instance. I checked my PDI and the same issue is there. I attempted to add certificate for "Sectigo RSA Domain Validation Secure Server CA" and its issuer "SHA-2 Root : USERTrust RSA Certification Authority" to the sys_certificate table from the Sectigo support page (Knowledge: Sectigo Intermediate Certificates - RSA) but to no avail.

 

Have anyone stumbled upon this (or similar) issue and resolved it?

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