PDI not working as expected

Arkesh Kumar
Giga Guru

Hi team,

 

I am unable to access my PDI, it says Your connection is not private. I am unable to open it, when I tried in incognito mode, I can able to access but site is not secured.

 

Any PDI maintenance going on?

 

Thank you,

Arkesh

1 ACCEPTED SOLUTION

Nikhil Bajaj9
Giga Sage

Hi @Arkesh Kumar ,

 

It is happening as ServiceNow SSL certificate is expired so it is navigating you to http:// rather than https://. Many other people are affected by this and hope it will be fixed soon by ServiceNow.

Work Around: - Open developer.servicenow.com in incognito mode and sign in and launch PDI. It will display error, but it will also display Advanced option towards footer. Click on it and on next screen click on "Procced <PDI URL> unsafe" link and you will be able to access your PDI.

 

 

NikhilBajaj9_0-1753946082745.png

 

NikhilBajaj9_1-1753946082756.png

 

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

1 REPLY 1

Nikhil Bajaj9
Giga Sage

Hi @Arkesh Kumar ,

 

It is happening as ServiceNow SSL certificate is expired so it is navigating you to http:// rather than https://. Many other people are affected by this and hope it will be fixed soon by ServiceNow.

Work Around: - Open developer.servicenow.com in incognito mode and sign in and launch PDI. It will display error, but it will also display Advanced option towards footer. Click on it and on next screen click on "Procced <PDI URL> unsafe" link and you will be able to access your PDI.

 

 

NikhilBajaj9_0-1753946082745.png

 

NikhilBajaj9_1-1753946082756.png

 

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj