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09-16-2025 08:40 AM - edited 09-16-2025 09:35 AM
Beginning with the Yokohama release, multi-factor authentication (MFA) is enabled and required by default. This is part of our commitment to safeguard customer data and to align with industry standards and best practices. The following infographic highlights what you need to know about the transition, followed by additional resources about the policy and how to reset MFA settings.
Download the infographic PDF by clicking the link at the end of this article.
Additional Resources
- Knowledge Article: Multi-factor authentication (MFA) implementation
 - Community Article: Reset User Multi-factor Authentication (MFA)
 - Community Article: Reset _admin Multi-factor Authentication (MFA) with Service Catalog
 
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