dangrady510
ServiceNow Employee
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‎10-20-2023
10:39 AM
In this installment of the Process Mining Academy we focus on the ability to apply ServiceNow's in-platform Process Mining to processes that are running external to the ServiceNow platform. We cover what event/audit data you need and then walk through a live demo of how to import it into the platform and then create a Process Mining project with a Automated Findings. Process Mining for External Data is available as of the Vancouver release.
You can find previous Process Mining Academy sessions or register for future sessions here
Interested in learning more about in-platform process mining check out the FAQ
Be sure to check out the Process Mining Use Case Series
See Process Mining in action - check out this post which includes a live DEMO
Presentation from the session attached below.
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