Process Mining Evaluation Project: Get started with ServiceNow Process Mining today

[dangrady510]

Have you been hearing all the buzz about ServiceNow Process Mining?

How it can help you discover your process inefficiencies and recommend process improvement opportunities?

You've seen all the demos (if you haven't start here) and now you want to apply Process Mining to your own data.

Great News!

As of the Xanadu release of ServiceNow, a Process Mining Evaluation Project will be installed and configured on every customer instance.   You'll be able to mine up to 3600 incidents that have closed in the last 7 days and start to explore your own process data in the Process Mining Analyst Workbench.

Watch this quick video to learn more.

Now that you know what the Process Mining Evaluation Project is use this library of "How to" videos to help guide through using the projects in your instance.

Here is a deeper dive webinar on the Process Mining Evaluation Projects.

Note:  Process Mining Evaluation Projects are not available in Training instances or Personal Developer Instances.

Here is some additional Process Mining content that you might want to check out next:

• Guide to getting started with Process Mining
• What workflows (ITSM, CSM, HR, etc) is Process Mining available for?
• How to create your first Process Mining project (Washington DC experience)
• Planning your ServiceNow Process Mining program
• How to use Process Mining to identify process improvement opportunities
• Process Mining FAQ
• Process Mining Academy
• Am I ready for Process Mining?
• Benefits of running Process Mining in a production environment
• Why behind the KPI:  How Process Mining complements Performance Analytics
• Process Mining for external process data
• Automated Findings

[Stefan_Garcia]

Is the evaluation project useable by GCC instances? I get an error when trying to run it, following the video instructions.

[dangrady510]

@Stefan_Garcia that is not the correct scheduler url for GCC instances.  Please open a case to get that corrected and everything should work.

[Stefan_Garcia]

@dangrady510 Had a feeling! 🙂 I've submitted the info to our HIWAVE and will handle it through there. Thanks!!