Can process mining mine data from an excel?

[690009819]

Hi all, I am currently learning about process mining and investigating whether process mining supports data import from an Excel for analysis or mining. If it does, could anyone point me to a tutorial or guide on how to implement this?

Thanks

[dangrady510 · Accepted solution]

Yes.  You can import process data from external systems via excel into ServiceNow and use Process Mining to understand and look for process improvement opportunities.  This Process Mining Academy session covers the ingestion and creation of a Process Mining project on external data.  https://www.servicenow.com/community/process-mining-blog/process-mining-academy-25-linking-serviceno...