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In this installment of the Process Mining Academy Rozmin Parpia, Process Mining Product Manager, focuses on a very important but somewhat under utilized aspect of Process Mining - the finding defintions that surface as improvement opportunities on the Summary and Insights page of a project. Rozmin walks us through how to take the filter sets we create while we are using the analyst workbench to identify opportunities and turn them into finding definitions that will surface as improvement opportunities on a recurring basis across other projects.
You can find other Process Mining Academy session here
Other important Process Mining content:
Guide to getting started with ServiceNow Process Mining
Process Mining NowLearning Course
Process Mining Use Case Series
Slides attached below
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