Dan Grady
ServiceNow Employee

In this installment of the Process Mining Academy, Damian Pascale walks through one of the most practical ways to expand the value of Process Mining across your organization: embedding process map components directly within Platform Analytics dashboards. The core idea is straightforward. Dashboards are great at showing you the outcomes of a process, but they stop short of telling you why those outcomes are happening. Adding a Process Mining map to your existing dashboards closes that gap, putting the “why behind the KPI” right alongside the metrics your teams are already watching.

 

Whether you are a process owner looking to make your insights more accessible or a platform admin trying to drive broader adoption of Process Mining across your teams, this session shows a low-friction path to getting there.

 

 

You can find previous Process Mining Academy sessions or register for future sessions here.

 

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