Dan Grady
ServiceNow Employee

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Coming Soon!

 

Short videos covering real use cases across ServiceNow agentic and deterministic workflows. Each episode shows you how to use Process Mining to drive a specific outcome by detecting and pinpoint where problems are occurring, determining root cause, and taking action to fix them and improve the process KPIs that matter most to your team.

 

New minute added every week.

 

Minute

Use Case

Deeper Dive Content

Minute 1 Mining Agentic Workflows Process Mining Academy:  Mining Agentic Workflows 
Minute 2 Incident Management Guide to getting started with Process Mining
Minute 3 Multi-hop Analysis Process Mining Use Case Series: Multi-hop Analysis

 

 

Want more than just a few minutes?  Check out the related content below.

 

Guide to getting started with ServiceNow Process Mining

How to use the Process Mining Evaluation Projects

Process Mining Use Case Series

Process Mining Academy

Am I ready for Process Mining?

Workflow Specific Content

ServiceNow University Courses

Task Mining Academy Session