Dan Grady
ServiceNow Employee
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3 weeks ago
Short videos covering real use cases across ServiceNow agentic and deterministic workflows. Each episode shows you how to use Process Mining to drive a specific outcome by detecting and pinpoint where problems are occurring, determining root cause, and taking action to fix them and improve the process KPIs that matter most to your team.
New minute added every week.
What's up next
| Minute 4 | Resolve non-critical HR Case | |
| Minute 5 | SLA Breach Analysis | |
| Minute 6 | Security Operations: Reduce false positive effort |
Want more than just a few minutes? Check out the related content below.
Guide to getting started with ServiceNow Process Mining
How to use the Process Mining Evaluation Projects
Process Mining Use Case Series
Am I ready for Process Mining?
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