dangrady510
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03-24-2023
10:39 AM
In this installment of the Process Optimization Academy we welcome Rob Schaefer, Director of Product Management, who walks us through the "Why" of Process Optimization for Field Service Management. Process Optimization was made available for Field Service Management in the Utah release. Rob covers some KPIs for FSM, how Process Optimization can identify some inefficiencies that impact those KPIs and then what some potential solutions would be to remedy those inefficiencies.
You can find previous Process Optimization Academy sessions or register for future sessions here
Interested in learning more about in-platform process mining check out the FAQ
Be sure to check out the Process Optimization Use Case Series
See Process Optimization in action - check out this post which includes a live DEMO
Presentation from the session attached below.
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