dangrady510
ServiceNow Employee
ServiceNow Employee
In this installment of the Process Optimization Academy we focus on different ways to isolate or filter our mined data to identify potential process improvement opportunities.
 
Process Optimization really lets you have a conversation with your process data. During the session we cover some of the out of the box insights that act as conversation starters, like Insights Cards and Automation Discovery. We also cover different techniques to ask questions of your mined data in an ad hoc fashion like breakdowns and variation filtering.
 
 
If you are looking for prior Process Optimization Academy sessions or to register for future sessions you can do that here 
 
Interested in learning more about in-platform process mining check out the FAQ
 
Got questions? We have answers.  Post to the Process Optimization Community.
 
Interested in seeing Process Optimization in action - check out this post which includes a live DEMO
 
Presentation from the session attached below.