Process Optimization Academy #8 - Process Optimization for HR Service Delivery & Lifecycle Events

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In this installment of the Process Optimization Academy we spend some time looking at how in-platform processing mining can be applied to HR Service Delivery and Lifecycle Event workflows to identify process inefficiencies and improvement opportunities.

We cover a high level overview of in-platform process mining, talk through some common use cases, demonstrate how to use the Process Optimization Analyst Workbench to analyze an HR Case process, and then go through the steps visualize both an HR Case flow as well as a Lifecycle Event flow.

If you are looking for prior Process Optimization Academy sessions or to register for future sessions you can do that here 

Interested in learning more about in-platform process mining check out the FAQ

Got questions? We have answers.  Post to the Process Optimization Community.

Interested in seeing Process Optimization in action - check out this post which includes a live DEMO

Presentation from the session attached below.