dangrady510
ServiceNow Employee
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
11-04-2022
12:46 PM
In this installment of the Process Optimization Academy we spend some time looking at how in-platform processing mining can be applied to HR Service Delivery and Lifecycle Event workflows to identify process inefficiencies and improvement opportunities.
We cover a high level overview of in-platform process mining, talk through some common use cases, demonstrate how to use the Process Optimization Analyst Workbench to analyze an HR Case process, and then go through the steps visualize both an HR Case flow as well as a Lifecycle Event flow.
If you are looking for prior Process Optimization Academy sessions or to register for future sessions you can do that here
Interested in learning more about in-platform process mining check out the FAQ
Got questions? We have answers. Post to the Process Optimization Community.
Interested in seeing Process Optimization in action - check out this post which includes a live DEMO
Presentation from the session attached below.
- 2,836 Views
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
