Dan Grady
ServiceNow Employee

Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how Process Mining actually gets used in the real world.

 

 

Order management KPIs rarely miss all at once. They drift, and by the time the dashboard turns red, the cause is already buried in the process. Process Mining shows what is really driving OTIF, cycle time, and straight through processing, so you can fix the cause instead of chasing the symptom.

 

Want to go deeper?

ServiceNow Process Mining for Sales Order Mgt. (lead-to-cash)

 

New minutes drop weekly. Follow the full series here: Process Mining in Minutes landing page

 

More Process Mining resources

 

Got a use case you think should be the next Process Mining in Minutes? Let us know in the comments below. Until then, we’ll keep sharing what we learn as we learn it.