The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Lisa Latour
Administrator
Administrator

find_real_file.png

Help us welcome in the latest Now Platform® release. Orlando — is now available!

Now Platform Release Fact Sheet: Orlando

Orlando release is now available (Summary Blog)

..................................................................................................................................................................................................

On Demand
The Now Platform Orlando release broadcast.

ServiceNow is proud to introduce and walk you through the Now Platform Orlando release with Now Intelligence.

find_real_file.png

..................................................................................................................................................................................................

Check out these new blogs from subject matter experts to learn more. Be sure to bookmark this post, so when new blogs and events are added, you will be notified. 

Now Platform 
What's new in Orlando for the Now Platform. by Charlie Steiner

What's new in Orlando for IntegrationHub. by Charlie Steiner

Analytics, Intelligence, and Reporting
What’s new in Orlando for Performance Analytics​. by Tom Pacyk

What’s new in Orlando for Predictive Intelligence. by Tom Pacyk

Virtual Agent and Natural Language Understanding
What's new in Orlando for Virtual Agent. by Tom Pacyk

What’s new in Orlando for Natural Language Model Builder. by Tom Pacyk

Customer Service Field Service (CMS), Communities, Knowledge Management
What's new in Orlando for Customer Service Management, Community, and Knowledge Management.by Paul Selby

DevOps
Broad pipeline coverage and new insights for DevOps in the Orlando timeframe. by Richard Hawes

Facilities Management
Field Service Management breaks out in Orlando by Janene Casella

Human Resources (HR)
What's new in New York for HR Service Delivery. by Andy Yen

IT Business Management (ITBM)
What’s new in Orlando for ITBM.

IT Operations Management (ITOM)
AIOps-driven insights, intelligence, and workflow automation with IT Operations Management.​

IT Service Management (ITSM)
Orlando release: ITSM applications get smarter and easier to use.​

Governance Risk and Compliance (GRC)
The GRC Orlando release takes risk engagement to a new level.

Mobile
What's new in Orlando for Mobile.​​

Security
What’s New for Security Incident Response in Orlando?

What’s New for Vulnerability Response in Orlando?

Software Asset Management (SAM) and IT Asset Management
What’s new in Orlando for SAM and ITAM.

Upgrade Advantage

Upgrade to Orlando to unlock the power of AI and Analytics: Five steps to achieve upgrade success

 

Champion Enablement

Share the exciting new features and benefits of the Now Platform Orlando release with your team using these customizable templates.

....................................................................................................................................................

From Other Sources:

3/26 Last Thursdays Webinar: What’s New in ITBM in the ServiceNow Orlando Release?

4/14 Customer Success Webinar: Upgrade to the Orlando release

Orlando Features for Store Developers by Pradeep Sharma

Episode 27 - New Flow functionalities in ServiceNow Orlando release by Göran Lundqvist​ ​

CSM Webinar Q&A: Get to know the ServiceNow Orlando Release for CSM  by Andy Ashton

TechNow Ep 73 | Build Apps Faster with Studio 101 by Chuck Tomasi​​

Forget about adding log statements to Server Side script, use logpoints! [Orlando] by Mark Roethof ​