Any Visual changes to be observed while upgrading from Washington DC to Yokohama?

Sharique Azim
Kilo Sage

‎04-16-2025 06:57 AM

Hello All,

Can you please let me know if there are any observable changes in visual aspects in the now platform or  service portal or form/list that is different experience for the users?

We are skipping Xanadu and directly planning to upgrade to Yokohama. Just a FYI, we have limited modules implementations except ITSM and virtual agent.

 

Thanks in advance.

 

Regards,

Shariq

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Robert H
Mega Sage

‎04-16-2025 07:08 AM

Hello @Sharique Azim ,

 

If you are talking purely about visuals of end user facing screens, there is almost no difference between Xanadu and Yokohama that I've noticed, except that the Employee Center portal has a new Theme.

 

Besides visuals, there are of course tons of added, changed and deprecated features.

 

Regards,

Robert