See the below instructions. I am not able to even see the 3 on hold items to add to my VTB. Even though it was added as a favorite and i completed previous tasks successfully validated. Please help. . .
"Populate and arrange the VTB
1.Navigate to your favorited item: My Incidents
2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB."
