Application Installation Problem

[SoudarapuN]

Hello all,

When I try to install an app from the app store, it says, “You have no instances associated with your company,” even though I’m logged in with my company credentials. What causes this, and how can I create an instance for my company? Could anyone know this please respond.

[PrashantLearnIT]

HI @SoudarapuN 

Did you check in your company whether they have any ServiceNow Instances associated with the company.

[SoudarapuN]

NO, they don't have account we need create a new account for our company what are the steps to create a instance account

[PrashantLearnIT · Accepted solution]

You can follow below steps for that - 

1. Contact ServiceNow Sales: You need to get in touch with the ServiceNow sales team. You can do this by visiting the ServiceNow website and clicking on the "Contact Sales" button.

2. Discuss Your Requirements: The sales team will discuss your requirements with you. This includes the number of users, the modules you need, and any other specific needs your organization has.

3. Get a Quote: Based on your requirements, the sales team will provide you with a quote. This will include the cost of the instance, any additional modules, and the cost of support.

4. Purchase the Instance: If you agree with the quote, you can proceed with the purchase. The sales team will guide you through this process.

5. Set Up the Instance: Once the purchase is complete, ServiceNow will set up your instance. This includes configuring the instance to your specifications and providing you with the necessary access credentials.

6. Start Using the Instance: Once the setup is complete, you can start using the instance. You can create users, assign roles, and start developing on the platform.