How to clone "public_survey" portal page

Mukesh Khanna P
Tera Expert

‎05-05-2025 11:49 PM

I've cloned the "public_survey" page with all its angular providers and dependencies, but still the created page is loading old HTML without progress bar for public users. For Logged-in users I'm getting the following error "Something went wrong. Please try again later."

Any help would be very much appreciated!

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Gaurav Rathaur
Kilo Guru

‎05-05-2025 11:57 PM

Hi @Mukesh Khanna P ,

 

If your cloned public_survey page loads old HTML for public users and shows “Something went wrong” for logged-in users, check the following:

 

  1. Widget References: Make sure your page uses the cloned widgets, not the original ones.

  2. Angular Providers: Ensure all required Angular providers are included on your new page.

  3. Permissions: Verify public access is set correctly on the page, widgets, and any data being accessed.

  4. Survey URL: Confirm the URL has the correct sysparm_survey_id or sysparm_token.

  5. Clear Cache: Run /cache.do and clear browser cache.

Check the browser console and System Logs > Errors for more details.

 

If my response was helpful, please mark it as the correct answer and close the thread. This will help others who come across the same issue.

Thanks!
Gaurav Rathaur

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