Hello ServiceNow Community,
I am facing an issue with my Personal Developer Instance (PDI). The instance has been showing the following message continuously for the last one week:
Instance Offline: Recovery may take long. You can wait, or release it now to request a new one.
I have waited for several days, but the instance has still not recovered. Additionally, I am unable to raise a support ticket or submit a request for recovery release through the available PDI options.
Could you please help me recover my existing PDI, or advise me on the appropriate process to resolve this issue?
Issue details:
- PDI Status: Instance Offline
- Issue duration: Approximately 1 week
- Recovery: Still not completed
- Unable to raise a ticket/request from the PDI interface
- Impact: Unable to access my ServiceNow development environment
Please let me know if you require my PDI instance details or any additional information from my side.
