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Knowledge Management Overview Dashboard

Nawal Kishor S2
Mega Sage

Hi experts,

 

I have a requirement to add custom filters on OOB Knowledge management overview dashboard like- knowledge base and category but it's showing filters not applied -please refer screenshot- 

NawalKishorS2_0-1764083850812.png

 

I also tried to create custom dashboard in analytics and used the same data source and filters its also giving same error- 

NawalKishorS2_1-1764083971000.png

 

 

Please provide tested helpful content.

 

Thanks!

2 REPLIES 2

Nawal Kishor S2
Mega Sage

Now its fixed- I have corrected the filters condition and matching fields.

hi @Nawal Kishor S2   How did you fix it? i have the same requirement and error.

If you have a screenshot of the filters and what you applied, that would be great. Thanks