Platform Analytics Dashboard - Not saving

[BHIM RAO2]

Hi, error message while saving Platform Analytics Dashboard.

1-Added description & save click is throwing error "Your dashboard could not be saved", however saving the description.

2-Marked as Certified & save click is throwing error "Your dashboard could not be saved", however saving the as  Certified.

3-Added Owner group & save click is throwing error "Your dashboard could not be saved" But NOT saved Owner group.

Is there way to debug & know more info on this issue / fix ?

BR

Bhim

[Rafael15]

Hi,
try to go on par_dashboard_user_metadata and remove value on Edit Locked field.

[l-allenstein]

For me deleting the respective record for the dashboard within the par_dashboard_cache table worked.

After deleting the cache record, the problem with saving the dashboard was gone.

[defcondude]

Any idea why this works? is this the official way to edit and save said dashboard?

[CodyD]

I think there are potentially multiple causes to the "Your dashboard could not be saved".

I experienced an issue similar to Francis and what I can say about my situation is that the PAR dashboard is in a scoped application, and there appeared to be a write lock record in par_dashboard_user_metadata. In this table, I found a record referencing the dashboard I was having problems with. 

This record has a field "Edit Locked", and it has some JSON info in there. I switched to the scope it wanted me to be in using SN Utils, nuked the contents of the Edit Locked field, and was able to save my dashboard.

That being said, I'm sure this field exists for a reason. I know I'm the only one working on this specific dashboard, so use caution when performing this action. You might step on toes.