Hi team,How or where can I check if the following plugins have a cost in my production instance? Service porfolio management.Service Portfolio Management PremiumService Portfolio Management Taxonomy Content Pack.Service Portfolio Management Foundatio...
Hi all!In the service portal, after creating an incident record, upon opening the incident, the 'Description' field displays HTML tags such as <p>**ABC**</p>. How can these HTML tags be avoided in the description field? Find the attached
How to Create custom workflow to re-route tickets assigned to users with Alumini status & send notifications to manager who is inheriting the approval.
Hello ! I have an SLA flow ready, now I need to create an SLA that will check the following notification for me: I would like to know please how I create an SLA and how I fill in the fields and the data is - that the notification is sent to assignh t...
Hello, how do I make a notification under the following conditions:Alert - SLA almost breached 75% sent to- a care providerWhen was it sent-SLA reached 75% of the continuation specified in the SLA definitionI would appreciate help on how to do the no...
Can someone help me out with this?I have multiple checkboxes which are mandatory...when i make this as true still its not changing the start color from red to black...what would be the reason for this?
Hello, I recently stumbled upon Task Intelligence product. Task intelligence, as per the document is available for ITSM and CSM. Though I believe an ML solution that learns about the tasks and helps agents work on them can be implemented for a lot mo...
Hi , How we can raise defect from failed test case in test management 2.0 . Version Used - Utah Thank you
As a manager transitioning out of the company with pending approvals, I need a method for pending approvals to be automatically re-routed to a logical resource who can approve the workflows and continue business operations. Create custom workflow...
How to use this condition for approval for catalog item? Take 5 Car Wash - D Manager & positions no longer qualify for an American card
LAB1743-K23 Building complex order fulfillment workflows with Order Management P.56. From the list, select the PRDOF Number next to the ‘Flash SMB Connect Offer’ (Display Name column) I don't see that record in my lab instance. Please help
Hi All, Kindly help me on below issue .when i try to create a record through rest api(table api) in syapproval_approver table , approver field getting empty everytime , kindly let me know if any issue on this i tried in client dev and OOB new instanc...
本件についてご確認をお願いします。 AzureADにおけるユーザーのパスワードリセットをしたくServiceNowにて検証しております。 条件として以下を設定しております。・User (sys_user) テーブルの User ID と Azure AD ユーザーの表示名が一致・User (sys_user) テーブルの Email とAzure AD ユーザーのユーザープリンシパル名が一致 認証方式として「Security Questions Verification Type」を採用。 Pa...
How to add Available forFT Employee Above Shop (add Brand Names)Not available for DBSS: 037FI85YLUYH T5: 037U8RHHNNAO AGN: 0377ES7H8AMM
Tell about this condition How to doApprovers (Users or Groups)ConditionsManager Take 5 Car Wash - District Manager & Maintenance Tech positions no longer qualify for an Amex card
