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Do the following plugins have a cost?

Hi team,How or where can I check if the following plugins have a cost in my production instance? Service porfolio management.Service Portfolio Management PremiumService Portfolio Management Taxonomy Content Pack.Service Portfolio Management Foundatio...

Custom workflow

How to Create custom workflow to re-route tickets assigned to users with Alumini status & send notifications to manager who is inheriting the approval.

sla notificatuon flow

Hello ! I have an SLA flow ready, now I need to create an SLA that will check the following notification for me: I would like to know please how I create an SLA and how I fill in the fields and the data is - that the notification is sent to assignh t...

yardenKrispel_0-1702301442919.png

SLA notificatiom

Hello, how do I make a notification under the following conditions:Alert - SLA almost breached 75% sent to- a care providerWhen was it sent-SLA reached 75% of the continuation specified in the SLA definitionI would appreciate help on how to do the no...

yardenKrispel_0-1702290954912.png

Resolved! Checkbox issue

Can someone help me out with this?I have multiple checkboxes which are mandatory...when i make this as true still its not changing the start color from red to black...what would be the reason for this?

suhail22 by Tera Contributor
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Using criteria

  As a manager transitioning out of the company with pending approvals, I need a method for pending approvals to be automatically re-routed to a logical resource who can approve the workflows and continue business operations.   Create custom workflow...

【パスワードリセット】2回目以降のパスワードリセットが出来ない

本件についてご確認をお願いします。 AzureADにおけるユーザーのパスワードリセットをしたくServiceNowにて検証しております。 条件として以下を設定しております。・User (sys_user) テーブルの User ID と Azure AD ユーザーの表示名が一致・User (sys_user) テーブルの Email とAzure AD ユーザーのユーザープリンシパル名が一致 認証方式として「Security Questions Verification Type」を採用。 Pa...

User Criteria

  How to add Available forFT Employee Above Shop (add Brand Names)Not available for  DBSS: 037FI85YLUYH T5: 037U8RHHNNAO AGN: 0377ES7H8AMM