Problem form having update wlth lens instead of update button

Soma Nadarajah
Tera Contributor

Open problem record after Zurich upgrade

Noticed update with lens button appears instead of update button

 

checked in UI action both update with lens and update buttons are active but in the forum only update with lens appears

2 REPLIES 2

Tanushree Maiti
Kilo Patron

Hi @Soma Nadarajah 

 

First try again in incognito window/private browser just to check if it is related cache issue.

If not solved ,

Repair plugin -> Problem Management plugin (com.snc.problem)

 

and TRY

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

@Soma Nadarajah 

your question and screenshot doesn't relate to each other

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader