Regarding the version of CSA

[sanjana31]

Hi guys i have my service-now CSA exam scheduled on 29th of august 2026.. i have prepare for zurich version, but i heard there is a new version of Australia  
does anyone have a idea  whether the exam version is also updated? as there is no info about it online 

[Rafael Batistot]

Hi @sanjana31 

As far as I know, the CSA exam has moved to the Australia release, but ServiceNow hasn’t clearly published an official transition date. Since your exam is on August 29, I’d recommend confirming with Now Learning or the exam support team and preparing for Australia just to be safe.

https://www.servicenow.com/community/developer-forum/clarification-needed-csa-exam-release-version-t...

As Dr Atul G- LNG says, ”It is tough to say, as per experience, there will be a variation of 5-7 % in 2 versions,”

https://www.servicenow.com/community/training-and-certifications/how-can-you-check-which-version-of-...

[abirakundu23]

Hi @sanjana31,

As a precaution, you can also study the Australia release features from a CSA exam perspective.

CSA Fundamental: -

https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_de...

Please mark helpful & correct answer if it's worthy for you.

[SohamTipnis]

Hi @sanjana31,

You can refer to this article, Tips for Passing the ServiceNow CSA exam !.

This article will help you to pass the CSA exam regardless of any version; just look for the changes and new terms introduced in the Australian version apart from this article, and I think you will pass easily!!

All the best for the exam!!!😉🤝

If you find my answer useful, please mark it as Helpful and Correct. ‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10