Self-hosted Community?

Thomas Berge
Tera Expert

This is NOT the right place for this post, but that's exactly the point.  Would there be enough Self-hosted customers and affected community members throughout to justify having a dedicated forum board set up for Self-hosted Instance questions, shared experiences etc?  There is a dedicated Knowledge Base for it on Now Support, but no community board.  Appreciate that it's NOT a product, but more an architectural option, but wanted to ask this to you all instead of just going around being annoyed and not taking action. 

Have a FANTASTIC day. NOW!

1 ACCEPTED SOLUTION

Mark Manders
Tera Patron

Not that you are going to get a swift response, but have you emailed the community about this (community@servicenow.com)? 

I have worked with a client that was hosted on premise, but that was only for a short while, so I don't think I would join, but I do acknowledge it has enough challenges to have its own section on the community.

View solution in original post

8 REPLIES 8

I have emailed, and never had a response from that email address, too, @Thomas Berge *sighs heavily*

jasonmarley
Tera Contributor

There are a lot of self-hosted customers @Thomas Berge . And quiet a few people implementing self-hosted solutions - I'm one of them, who was just looking for the very same community space that you are asking about. I have questions that aren't answered by the self-hosted Knowledge Base.

 +1 for a Self-Hosted Community section, please! 

Going to try that email address again and maybe copy a couple of people... 

Thomas Berge
Tera Expert

Update 5/1/2026 -  On advise from our regional partner contact, I have submitted this as an idea in the Idea portal. @jasonmarley , @Mark Manders,  @Kevin_Bufford and others - if you still think this would be a good idea - please upvote.

https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=b8d736fc939eb2d48960fb2d6cba10e5&s...