ServiceNow CTA payment not reflecting in application status

vishnukelam
Tera Contributor

Hello Community,

I was selected for the ServiceNow CTA Program starting in February and completed the payment online successfully. However, the payment is not reflected on my application status page.

I have already opened a ServiceNow support case regarding this issue, but I have not received any response yet. It's been more than 10 days.

Has anyone faced a similar situation?
Are there any additional steps I should take or a specific team/contact I should reach out to in order to resolve this before the program start date?

Any guidance would be greatly appreciated.
Thank you in advance.

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