Show or Hide variables based on choices

RoshaniB
Tera Contributor

I have created clients scripts for show or hide the variables depending upon choices in a record producer, but when I submitted the form for request or incident whatever ritm or inc is creating that ritm or incident variables is not working properly in backend.

1 ACCEPTED SOLUTION

Siddhesh Gawade
Mega Sage
Mega Sage

@RoshaniB ,

Can you please elaborate more on this, what is actually not working? Do you want show/hide variables on RITM level as well. then make sure client script are Applies on Requested Items view as well.

 

SiddheshGawade_0-1766399932239.png



Regards,
Siddhesh Gawade

View solution in original post

5 REPLIES 5

Siddhesh Gawade
Mega Sage
Mega Sage

@RoshaniB ,

Can you please elaborate more on this, what is actually not working? Do you want show/hide variables on RITM level as well. then make sure client script are Applies on Requested Items view as well.

 

SiddheshGawade_0-1766399932239.png



Regards,
Siddhesh Gawade

I did the same as you shown in picture, but variables show or hide is not working on ritm level

@RoshaniB 
Can you please also check by making UI type to All ?

 

For all script i used ui type all only.