The "Waking up instance" status doesn't end on my PDI

[YongkiLee]

The "Waking up instance" status doesn't end on my PDI. Has anyone solved it?

[Mohammed_Iqbal]

Please find below link:

https://www.servicenow.com/community/developer-forum/instance-is-stuck-in-waking-up-instance/m-p/258...

[Freddie Pokrzyw]

I have the same issue for the last few days as well.. hopefully it will come back.

[AndersBGS · Accepted solution]

Hi @YongkiLee 

As you might know, there is no support available from servicenow in relation to PDI, hence your limited to two options :

- Wait, it should come back after some time.

- when you get tired of  waiting, release your instance and request a fresh installation. Note, all work that you haven't  backed up will be lost for good.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards 

Anders