Where can I check for instance expiration date

janetakiyam
Mega Sage

I requested an extension for my development instance through NowSupport after seeing a notification about the instance expiring. I received a confirmation email stating that the extension had been requested, but I'm not sure where to check the new expiration date.

(Note: I'm referring to a non-prod instance, not a PDI.)

2 REPLIES 2

Tanushree Maiti
Mega Patron

Hi @janetakiyam 

 

As per my knowledge , Developer site only exposes this much info to us 

TanushreeMaiti_0-1779074837511.png

and when expiration time comes, it sends notification in the registered mail.

 

Refer: https://developer.servicenow.com/dev.do#!/guides/zurich/developer-program/pdi-guide/personal-develop...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

@janetakiyam 

If you are talking about customer non-prod instance then there is no expiration time as such as customer instances don't hibernate as against PDI

There could be outage for sometime for customer instance based on some ServiceNow connection issue etc

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader