Workflow Data Fabric

[Yuzuki Kido]

What's the difference between Workflow Data Fabric and Integration hub plus?
Please let me know if there is good source to study about Workflow Data Fabric.

[Bhimashankar H · Accepted solution]

Hi @Yuzuki Kido ,

Workflow Data Fabric

Workflow Data Fabric is ServiceNow’s integrated enterprise data layer designed to connect, unify, and enrich all business and technology data across an organization—regardless of where the data lives. It provides real-time, secure access to structured, unstructured, and streaming data for workflows, analytics, and AI agents directly within the Now Platform. Unlike traditional data integration, Workflow Data Fabric uses modern connectors (including "zero-copy" connectors), eliminating the need to import, store, or replicate data. 

Key Features:

• Unified data access: Connects all enterprise data—structured, unstructured, and streaming—on a single platform.

• Zero-copy connectors: Access and update remote data in real time without duplicating it.

• Supports AI agents: Data fabric powers advanced automation and reasoning via ServiceNow AI.

• Document intelligence & knowledge graphs: Automates extraction and context of information from disparate sources.

IntegrationHub Plus

IntegrationHub (often referred to with various subscription levels such as IntegrationHub Plus/Professional/Enterprise) is a ServiceNow platform capability enabling low-code/no-code integration with hundreds of external systems (via "spokes")—supporting REST, SOAP, JDBC, SFTP, APIs, and various connectors. It orchestrates and automates workflows between ServiceNow and other enterprise applications through reusable integration actions, providing the foundation for process automation, data sync, and third-party communication.

Key Features:

• 200+ prebuilt spokes for popular applications and platforms.

• Enables building of flows and integration actions visually.

• Supports multiple integration protocols (REST, SOAP, JDBC, etc.).

• Custom spoke creation and remote tables for direct (temporary) access to external data.

 

Resources to study Workflow Fabric. 

You can refer to offical documentation.

WorkFlow Data Fabric - New Era , 

Workflow Data Fabric ,

Learning Workflow Data Fabric ,

Workflow Data Fabric - Learning Path 

Workflow Data Fabric - Learning ServiceNow 

Thanks,
Bhimashankar H

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[kaushal_snow]

Hi @Yuzuki Kido ,

Integration Hub Plus is ServiceNow’s low-code/no-code integration tool. It provides spokes (over 200 out-of-the-box connectors), flow templates, and a spoke generator—designed to connect external applications and APIs with the Now Platform and facilitate reusable, secure integrations..

Workflow Data Fabric, by contrast, is a composable architecture and native data layer. It enables real-time, zero-copy data across structured, unstructured, and streaming sources—empowering workflows, analytics, and AI agents with live data without replicating it..

Please go through below courses:

1. Workflow Data Fabric Learning Path - https://learning.servicenow.com/lxp/en/automation-engine/suite-certification-workflow-data-fabric?id...

2. https://learning.servicenow.com/lxp/en/automation-engine/workflow-data-fabric-explained?id=learning_...

3. https://learning.servicenow.com/lxp/en/automation-engine/suite-certification-workflow-data-fabric?id...

4. https://learning.servicenow.com/lxp/en/automation-engine/sprint-to-workflow-data-fabric-suite-certif...

5. Community: https://www.servicenow.com/community/workflow-data-fabric-articles/tkb-p/workflow-data-fabric-articl...