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[Sohail3392]

How to create report which will show the incident where SLA is breached

[mattystern]

Hi @Sohail3392 

There is a database view out of the box called "Incident_SLA" which can be used for this. This view joins incident and task_sla for reporting. You can run a filter similar to this to filter here from a list view on the table:

Hope this helps!

-Matt

[Astik Thombare]

Hi @Sohail3392,

You can watch the video linked below to learn how to create Report on SLA breached on the incident table:

SLA Breach Tutorial Video

If you find the video helpful, please consider marking my response as correct.

Thank you & Regards,

Astik Thombarea

[Astik Thombare]

Hi @Sohail3392 ,

If you find the video helpful, please consider marking my response as correct.

 Regards,

Astik Thombare