Learning by Watching: Accelerating Source-to-Pay Success with Video’s

ronpeperkamp · Wednesday

For ServiceNow implementers working in the Source-to-Pay (S2P) space, mastering the intricacies of procurement, supplier collaboration, and finance workflows is no small feat. With evolving regional requirements, integration challenges, and user experience expectations, staying sharp is essential. Video learning offers a powerful way to keep pace—without slowing down.

Why Video Learning Works for S2P Implementers

S2P workflows often span multiple systems, stakeholders, and compliance layers. Video tutorials help implementers:

Visualise complex workflows: From guided purchasing in the Employee Center to supplier fulfilment and invoice matching, seeing the flow in action makes it easier to replicate and troubleshoot.
Accelerate ERP integration: Tutorials like this one show how to connect ServiceNow S2P with SAP ECC and S/4HANA, enabling automatic data exchange for POs, invoices, and supplier records.

From Passive Watching to Active Implementation

To get the most from video learning:

Follow along in a test instance: Recreate steps shown in videos to reinforce understanding.
Bookmark key moments: Videos like Decipher case management and automate responses break down each stage.

Recommended Resources

Multiply the Value of Your ServiceNow platform with Source to Pay Workflows

Source-to-Pay Workspace | Create a procurement case

Sourcing and Procurement Operations | Shop and fulfill orders

Source-to-Pay Workspace | Creating a supplier case from the list view

Source-to-Pay | Create a procurement task

Better Together Contract Management Pro & Source to Pay (Sourcing and Procurement)

Integrate ServiceNow Source-to-Pay with SAP ECC and S4 HANA

Source-to-pay | Create a subflow in Workflow Studio

Third-party Risk Management and Source-to-Pay Operations

Source to Pay | Configure and define ERP Source Configuration

Define a new invoice exception definition