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Wednesday
In the fast-paced world of invoice processing, precision and speed are everything. That’s why the Yokohama release brings a major leap forward for Accounts Payable Operations (APO): a new generative AI capability that redefines how we map invoice lines to purchase order (PO) lines.
The new AI-powered approach uses advanced language models to understand the context of invoice data—line-item descriptions, quantities, pricing, and even historical patterns—to deliver smarter, more accurate matches. Check out the generative AI skills on purchase order mapping here.
Why It Matters?
Traditional PO line mapping relied on static logic and exact field matches. Variations in invoice formats, inconsistent descriptions, or missing data often triggered mismatches, requiring manual intervention and ultimately delaying supplier payments.
With generative AI, the system now interprets invoice lines like a human would. It can handle ambiguity, partial matches, and even fuzzy descriptions with remarkable precision. The result? Fewer mismatches, faster processing, and more touchless transactions.
What’s Under the Hood
This enhancement is powered by the Now Assist platform and is fully integrated into the invoice playbook. AP specialists can now:
- Review AI-generated mapping suggestions with full transparency.
- Trust the system to auto-map with high confidence.
- Focus their time on resolving true exceptions and high-value tasks.
Built for Scale, Designed for You
Whether you're processing thousands of invoices or managing complex multi-line POs, this AI-driven capability is built to scale with your needs. It’s not just a technical upgrade—it’s a shift in how we think about efficiency, accuracy, and user experience in APO.
Check out the full release notes to learn more about the new features and enhancements.
Learn More
For a deeper dive, check out: Accounts Payable Operations documentation today. Click here to get started.
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This is a great step forward! Generative AI for PO line mapping will cut down manual work, boost accuracy, and speed up AP processes. Excited to see ServiceNow making these smart, user-focused improvements. Thanks for sharing!