Banner Announcement Visibility for Logged-in Users

[GwynethPhoS]

How do I make a Service Portal banner announcements only visible to logged-in users? 

[Shruti]

Hi @GwynethPhoS 

1. Navigate to m2m_announcement_uc_can_view.LIST

2. Create a new record.  Select user criteria in Can view. You can create user criteria for logged in users

[Ankur Bawiskar]

@GwynethPhoS 

Steps

1) Activate 'User Criteria for Service Portal' plugin

2) Uncheck Public checkbox from your announcement

3) Then use "Can View" and "Cannot View" related list to restrict

4) Create User Criteria with script and check if user is logged in or not and then add this in "Can View" related list

Trying to edit User Criteria for SP Announcements, pages, and widgets.

How can we display announcement based on user location

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[surajsengar]

@GwynethPhoS 
Please use this link for solution - https://davidmac.pro/posts/2024-04-29-sn-theming-6-announcements/?utm_source=copilot.com

[Aditya_hublikar]

Hello @GwynethPhoS ,

Just unchecked public checkbox from your announcement record ;

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya