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How to make the supplier document available In Supplier Portal, we have My company-> Documents.

chitra11
Tera Contributor

I have configured SupplierDocument Configuration and executed. In Source to pay workspace i have uploaded the document but it is not visible in the supplier portal for the supplier contacts My company-> Documents. 

 

Only if it is visible they can attach the documents . Its very urgent kindly help

2 REPLIES 2

AlfrinAJ
Tera Guru

Hello Chitra! Can you attach the screenshot of Document Configuration, Supplier Collaboration portal -> Company page and Document Related list in Source to pay workspace of the same supplier.

For me it is working, I am able to attach the documents as Primary Relationship Manager in Source-to-pay workspace for particular supplier and it is reflecting in the supplier collaboration portal.

Tanushree Maiti
Tera Patron

Hi @chitra11 

 

1. Validate your supplier document configuration.

Refer: https://www.youtube.com/watch?v=U_SVgqUD6KE

 

2. Check whether that user has proper ACL permission on sys_attachment.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti