How to trigger playbook automation to check mandatory fields on click of playbook action button
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2025 12:29 PM
Hi Community,
I need to create a custom playbook activity in workspace ServiceNow that includes two buttons: "Validate" and "Reject".
-
When clicking "Validate", the script should check whether specific fields are filled.
-
If the required fields are populated, the process should proceed to the next activity.
-
If any required fields are empty, an error message should be displayed, preventing progression.
-
-
The "Reject" button should allow users to reject the playbook lifecycle without validation.
Any guidance or examples would be appreciated!
Thanks in advance! 🚀
0 REPLIES 0