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Issue In now assist for APO

rajaditya06
Tera Contributor

4 weeks ago

I am trying to configure Now assist for APO. I have enable the plugin and also activate the invoice data extraction skill but it is not working how can we resolve this issue.

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TroyP0581187515
ServiceNow Employee

3 weeks ago

Hi @rajaditya06 , without knowing the exact details of your issue you could probably start by checking whether the associated Now assist APO plugins are installed on your instance:

Now Assist Admin Console [sn_nowassist_admin]

Provides quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist applications and features.

  • Admin Experience Framework [sn_ace]

  • Now Assist Troubleshooting [sn_nowassist_diagn]

Now Assist for Platform [sn_genai_platform]

Delivers key generative AI functionality that is available from ServiceNow.

Installs many other applications - please view product docs

Now Assist for Accounts Payable Operations [sn_ap_gen_ai]

Help your fulfillers become more productive and efficient as they work.

  • Now Assist for Platform [sn_genai_platform]

  • Accounts Payable Invoice Processing [com.sn_ap_apm]

  • Now Assist for FSC Common [sn_fsc_genai]

Now Assist for FSC Common [sn_fsc_genai]

Maintains common Now Assist features leveraged across Finance and Supply Chain such as common conversational flow for suppliers, summarization for fulfillers, prompt-able reporting, and so on.

Now Assist for Platform [sn_genai_platform]

Now Assist in Document Intelligence [sn_docintel_gen_ai]

Harness the power of generative AI to streamline document-based workflows with Now Assist in Document Intelligence.

  • Generative AI Controller [sn_generative_AI]

  • Document Intelligence [com.snc.docintel]

  • Glide OneExtend [com.glide.one_extend]

  • Platform Document Intelligence [com.glide.platform_ml_di]

Document Intelligence for Accounts Payable Operations Content Pack [sn_docintel_apo_cp]

Contains the pre-built configuration for Invoice extraction using the Generative AI capabilities of Now Assist in Document Intelligence.

  • Accounts Payable Operations integration with Document Intelligence [sn_ap_ic]

  • Platform Document Intelligence [com.glide.platform_ml_di]

Now Assist in Virtual Agent [sn_nowassist_va]

Uses search and generative AI (large language models - LLMs) to create a natural-language conversational experience with knowledge articles, catalog items, and LLM topics that can improve the success of your self-service and deflection

Omni-Experience Standard Feature Set [sn_oe_sfs]

 

 

 

 

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