Password Reset URL Validation and User Verification in SLO

VuchiV
Tera Contributor

In the Supplier Onboarding Process, an email is sent to the supplier contact for password reset, which currently has a URL validation period of 1 hour. We need to extend this URL validation time to 3 months for password resets.

 

Upon investigation, I found that the system property "glide.pwd_reset.onetime.token.validity" governs the password reset URL validation time globally across all applications.

 

Could you please advise on how to modify this functionality specifically for the supplier onboarding process without affecting other processes in the system?

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@VuchiV 

there is no property specific for the supplier onboarding process.

The one you mentioned is global and impact everywhere.

You can think of some custom solution but that involves technical debt over period of time.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader