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Total Monthly price is different from generated Document to value shown in system

CharyVN
Tera Contributor

Hi All,

 

We have observed a discrepancy between the Total Monthly Price displayed in the Quote Totals section and the value shown in the generated Quote Document.

  • In the Quote Totals section, the Total Monthly Price appears to be rounded to the nearest whole value.
  • In the Quote Document, the Monthly Price is displayed with the exact decimal value, which seems to be directly derived from the Quote Line Items.
  • This behavior has been observed for Monthly Price calculations, particularly when price adjustments are applied.

Has anyone encountered a similar issue?

We would like to understand:

  1. Is there any out-of-the-box property, system setting, or configuration that controls rounding in the Quote Totals section?
  2. Does Quote Totals use a different field (for example, cumulative monthly price) than the Quote Document?
  3. Is there any known functionality or calculation logic that causes the totals to be rounded while retaining decimal precision in the quote document?

Any insights or guidance would be greatly appreciated.

 

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