Getting started with CPQ
Hello Team, I'm new to service now platform and planning to learn CPQ. I would appreciate if anyone can help me out with learning resources.
Forum Posts
Resolved! Support for multi site quoting
Hi, Is multi site quoting supported currently? The requirement is to allow sales agents to add multiple products with quantities per site within the Quote.Please help. Thanks,Sneha
Logik.io CPQ in ServiceNow:How to Implement Dynamic Pricing Based on Product Picker and Charactersit
Hi,I need to implement dynamic pricing in Logik.io CPQ ServiceNow. Based on user selections in the configurator (optional products or characteristic values), the price should update automatically.Could someone explain:Where pricing is configured for ...
Pricing rules in Logik Or ServiceNow
Hi, ServiceNow CPQ(logik) is capable of handling different pricing rules - base product pricing, attribute-based pricing, bundle pricing, configuration dependent pricing etc. Now, ServiceNow Product & Pricing Rules application is also capable of hand...
Resolved! plugins are needs to be installed for Sales and Order Management
Hi All,Can help me with which are the plugins needs to be installed for SOM in PDI, Any help is highly appreciated.
Reusing Same Product Specification Across Multiple Product Offers in a Bundle – Characteristic Value
Hi Experts,I am facing a challenge in Product Modeling (CME) and would appreciate your insights or recommendations.I have modeled a Bundle Product Offer that contains three child products. Out of these, two child Product Offers (PO1 and PO2) are func...
Sale
I need help understanding in the lesson of Sales crm forum
Total Monthly price is different from generated Document to value shown in system
Hi All, We have observed a discrepancy between the Total Monthly Price displayed in the Quote Totals section and the value shown in the generated Quote Document.In the Quote Totals section, the Total Monthly Price appears to be rounded to the nearest...
Bulk Import of SOM Foundation Data
Do we have any template which we can follow for loading the foundation data related with SOM including Product Offering, Product Specification, Service Specification, Resource Specification and also with the characteristics go. Since multiple tables ...
Can't login to Support site
I need to raise a support ticket for an issue but getting an error while accessing support site. Please let me know if you face similar error and what is the resolution.
Customer Order Approvals Using Advanced Approval Management (AAM)
Hi All, Has anyone implemented Advanced Approval Management (AAM) for the Customer Order journey?I’ve been able to configure approval rules, triggers, and multi-level approvals for Quotes, but I’m looking for guidance, documentation, or implementatio...
Advanced Approval managememt implemented for Orders
Hi All, Has anyone implemented Advanced Approval Management (AAM) for the Customer Order journey?I’ve been able to configure approval rules, triggers, and multi-level approvals for Quotes, but I’m looking for guidance, documentation, or implementatio...
Sales and Order Mangement (SOM) servicenow
What is SOM?ServiceNow Sales & Order Management and its telecommunications-specific extension, represent a powerful, end-to-end platform designed to streamline the entire Lead-to-Cash lifecycle. By unifying product catalog management, Configure-Pric...
Logik scripting
How to code in logik.io. I have a requirement to auto update a field based on other field and multiply with certain number. this can be achieved by directly giving the values in the rules but i want to explore the advanced option. But I want to under...
CSM Case SLA – Why only Resolution SLA is attached, not Response SLA?
Hello Community,In CSM, when I create a case (either from the portal or directly in a PDI), I notice that only the Resolution SLA is attached to the case. The Response SLA is not getting added.My question is:Why is only the Resolution SLA attached by...
