Quote Self-Servicein the Partner Portal Partners can now configure, price, and submit quotes end-to-end — directly from the Partner Portal. No handoffs. No waiting. Just faster deals and a better partner experience. Overview What Is Quote Sel...
How to code in logik.io. I have a requirement to auto update a field based on other field and multiply with certain number. this can be achieved by directly giving the values in the rules but i want to explore the advanced option. But I want to under...
Hello Community,In CSM, when I create a case (either from the portal or directly in a PDI), I notice that only the Resolution SLA is attached to the case. The Response SLA is not getting added.My question is:Why is only the Resolution SLA attached by...
Partner Relationship Management (PRM)Core Features Partner Relationship Management (PRM) enables enterprise organizations to centrally manage and optimize relationships with external channel partners — resellers, distributors, system integrators...
Partner Relationship Management (PRM) — An Overview Partner Relationship Management (PRM) is ServiceNow's solution for managing end-to-end partner lifecycles — from onboarding and deal registration to quoting, ordering, and customer service — al...
Hello Community, I have configured Product Catalog and Product Offerings with the relevant pricing and the Offerings were selectable during Quote or Order creation via the CSM/FSM Workspace, when suddenly they disappeared. Now none of the published c...
The Business Rule "Set decomposition to not relevant " on Order Line Item is preventing from OLIS and Orders from decomposing because the Customer Order looks at order line items that are not set to this statusNote sure if anyone else has run into th...
We're exploring how sales professionals in manufacturing, retail, and banking/finance use AI and CRM tools in their daily work. Insights from this research will help guide the future of ServiceNow’s Sales CRM product. We’re seeking people (from manuf...
Hey Experts, can anyone help me in getting working sample payloads of the newly added Char types for TMF622.
Has anyone rolled out the Product Catalog on the Consumer Portal so that households and consumers can browse through and order items? Curious if this has been done. If not, what is your current order intake process for consumers needing to order prod...
We’re inviting professionals from Sales CRM to join our ServiceNow Research Participant Pool. This initiative aims at understanding what truly makes Sales CRM experiences exceptional — from managing pipelines and closing deals to coaching teams, fore...
Hi, When the product picker is created - product options, options fields and bulk actions are defined. How the actual product offerings/products are mapped to the product options so that when the quote line items are created, correct product is ref...
What is SOM?ServiceNow Sales & Order Management and its telecommunications-specific extension, represent a powerful, end-to-end platform designed to streamline the entire Lead-to-Cash lifecycle. By unifying product catalog management, Configure-Pric...
My product i have created product offering characteristics, once i clicked customize button its characteristic options are showing but not its prices.
Hi Experts,I am facing a challenge in Product Modeling (CME) and would appreciate your insights or recommendations.I have modeled a Bundle Product Offer that contains three child products. Out of these, two child Product Offers (PO1 and PO2) are func...
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