Active Rights and Allocations Available of Entitlement on Software Entitlements

ShanmukGudapati
Tera Contributor

‎02-03-2023 05:11 AM

Hi,

I Would like to know what functionality for "active rights" and "allocations available" when new entitlement is created 

How these are calculated?

 

As I observed that when we created new record active rights are Multiplied by 3 with Purchase rights.

 

I already have the doc definitions available, but not exactly clear with the functionality/calculation. 

 

Any help would be appreciated!!

 

Thanks!!

Shanmuk,

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dreinhardt
Tera Sage

‎02-04-2023 06:46 AM

Hello @ShanmukGudapati ,

if this happend to all of your entitlements you should create a support case. I was unable to reproduce this issue in my PDI (Tokyo & Utah). By default: Active rights are based on the current entitlement status (in use / retired). Allocations available is calculated - "Active Rights - Number of added allocations for this entitlement"

 

The following Business Rule is linked to the "Allocations available" field - maybe something was changed there?

dreinhardt_0-1675521846549.png

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

ShanmukGudapati
Tera Contributor
In response to dreinhardt

‎02-05-2023 10:03 PM

 

Thanks  you so much for your time!!

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