Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Software End OF Support Lifecycle phase Different

Nagarajan Singa
Tera Contributor

‎01-18-2023 02:19 PM

Hi Team,

 

I am trying to understand the deafferents between software lifecycle phase showing in [sam_sw_product_lifecycle_report].

 

If any documents available from SNOW that would be helpful to understand for further understanding.

 

Thanks,

Nagarajan. 

0 Helpfuls
  • 1,280 Views
1 REPLY 1

dreinhardt
Kilo Patron
Kilo Patron

‎02-04-2023 07:36 AM

Hello @Nagarajan Singa ,

 

the purpose of this table is and the following phases are available out of the box

dreinhardt_0-1675524115337.png

dreinhardt_1-1675524320055.png

 

  • General Availability - "General availability is the phase of the software release life cycle where the software is made available for sale"
  • End of Sale - "End-of-sale is the phase where the product is no longer available for customers"
  • End of Support - "End-of-support refers to a situation in which a company ceases support for a product or service. This is typically applied to hardware and software products when a company releases a new version and ends support for previous versions. Only security patches will be released"
  • End of Extended Support - "End of Extended support refers to the situation in which the company ceases support to security patches"
  • End of Life - "An end-of-life (EOL) product is a product that does not receive continuing support, either because existing marketing, support and other processes are terminated, or it is at the end of its useful life."

Source : https://www.techopedia.com/

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
0 Helpfuls