Entitlements
I'm trying to create a PO for 19 Adobe licenses, but reconciliation is saying I only need 15. How do I fix one side or the other? Thanks.
Forum Posts
Best Practices for SAM Properties in ServiceNow
Hi All,Can anyone share the best practices or ServiceNow recommendations for SAM properties? Software Asset Management propertiesthanks
Triggers present in the Renewal date fields on contracts.
I want to learn more about the triggers present in the Renewal date fields on contracts. Hoping to use them to build out a report for a Ghantt view of renewals.
Software Asset workspace
How to make software asset workspace visible only to SAM ADMINS Thanks
Configuring OAM
I have a requirement to embed options (Like clickable buttons) within email content (when sent from ServiceNow instance to user's mailbox) and when user responds with any of the options, we need to capture the response and update the target record ac...
do we need SCCM/Intune in lower instance to implement ham/SAM?
do we need SCCM/Intune in lower instance to implement ham/SAM?
Resolved! Email from the same sender and subject to ServiceNow (60-minute window)
Does anyone know how to configure (inbound email actions?) setup ServiceNow to send all emails with the same sender and subject over a 60-minute window to a single ticket instead of creating multiple tickets? For example, email 1 creates a ticket a...
Where does Total Spend calculate its data
Hello, I am working inside our Software asset analytics workspace. I am trying to understand what drives our software "Total spend" data. For example when I click into the Total Spend module (using Articulate as an example)From what I have read in S...
inbound action
Hi I have a notification with a link that, as soon as we click on it, a response email opens for me automatically.As soon as the customer sends the response email.I need the system to receive my email in the incoming action and fulfill the following ...
Resolved! Create entitlement and installations for a particular software
Hi. I need to take a software and create entitlement and installations for that particular software. What's the step by step process to create the entitlement and installations. Also when the reconciliation is run for a particular publisher will a ma...
Where can I found the CPUs that is showed in the CPU count field cmdb_ci_computer table ?
Where can I found the CPUs that is showed in the CPU count field cmdb_ci_computer table ? Do we have a separate table for it ?
Resolved! Filter flow with spoke or plugin
HI, Is there any option to see list of all the flows which are using particular action available in a plugin.For example. I am looking to see list of all the flows which are using action available in Microsoft Active Directory Spoke. Lookup group is ...
Resolved! doubts
which answer is correct for that question b or d ?????Which one of the following is true regarding Application Scope? All applications are automatically part of the Global scope Applications downloaded from 3rd party ServiceNow application developers...
Clarification on "License Duration" in the Entitlement Form
Hi AllI noticed the License Duration field in the entitlement form seems similar to the License Type field. Can someone clarify the real-world use case for the License Duration field? How does it differ from License Type, and when would both be used ...
