Hi All,
Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform.
Scenario:
1. We have user subscription-based license model available for Adobe as a publisher.
2. We have uploaded the entitlement for the same within the platform for all the active licenses.
3. Direct profile integrations are in place to import software subscriptions data for different products for Adobe.
Issue:
1. When Reconciliation runs the products are showing as Non-Compliant due to Installs requiring action but in Software model results, product is showing as compliant.
SAM Office Hours Q&A October 2025 | AMS/EMEA Session
Regards,
Priyanshu
