How to keep Software Installations table records current

RahulY00040
Tera Contributor

3 weeks ago

Hello friends, 

I would like to know how can we make this cmdb_sam_sw_install table records clean, current and uptodate. We have ServiceNow, Tanium and custom integration populating this table. 

 

Would like to understand how would I achieve this ? How OTB ServiceNow discovery, Tanium SGC does it ? And how can I replicate the same in our custom integrations?

 

Thanks in advance, let me know if additional context/information is needed.

-Rahull

 

Labels:
0 Helpfuls
  • 405 Views
1 REPLY 1

dreinhardt
Kilo Patron

3 weeks ago

Hi @RahulY00040,

 

please take a look into the following SG Tanium data source, to understand the removal of uninstalled software 

 

SG-Tanium Remove Software Integration Commons Remove Record [sn_cmdb_int_util_remove_record]
Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.